Privacy Policy

The OneStepStories application and the associated OneStepStories website available at (“OneStepStories”) are owned and operated by Whirlpool Corporation (“us” “we” or “our”). This OneStepStories privacy policy (the “Privacy Policy”) is intended to inform you of our policies and practices regarding the collection, use and disclosure of any information you submit to us through OneStepStories. This includes “Personal Information,” which is information about you that is personally identifiable such as your name, e-mail address, user ID number, entry story and other non-public information that is associated with the foregoing, as well as “Anonymous Information,” which is information that is not associated with or linked to your Personal Information and does not permit the identification of individual persons.


User Consent

By accessing or otherwise using OneStepStories, you agree to the terms and conditions of this Privacy Policy and the Official Rules  (set forth on you expressly consent to the processing of your Personal Information and Anonymous Information according to this Privacy Policy and the Official Rules.

Your Personal Information may be processed by us in the country where it was collected as well as other countries.

Regarding Children

Individuals under the age of 18 are not permitted to use OneStepStories and we do not intentionally collect or maintain Personal Information from those who are under 18 years old. By using OneStepStories, you are representing that you are at least 18 years old.

Collection and Use of Information

Personal Information

In general, we collect Personal Information that you submit to us voluntarily through OneStepStories. We also collect information that you submit in the process of creating or editing your account and user profile on OneStepStories. For example, our registration and login process requires you to provide us with your name, valid email address and password of your choice. When you personalize your profile and use the features of OneStepStories, we will collect any information you voluntarily provide, and we may also request optional information to support your use of OneStepStories, such as your year of birth, gender and other demographic information. We collect information in the form of the content that you submit during your use of OneStepStories, such as photos, comments, ratings and other information you choose to submit. Additionally, we collect, use and/or display any information that you voluntarily enter, including Personal Information, in any postings, comments, or forums within the OneStepStories community.

E-mail and E-mail Addresses

If you send an e-mail to us, or fill out our “Feedback” form through OneStepStories, we will collect your e-mail address and the full content of your e-mail, including attached files, and other information you provide. We may use and display your full name and email address when you send an email notification to a friend through OneStepStories (such as in an invitation, or when sharing your content). Additionally, we use your email address to contact you or to contact you  on behalf of your friends (such as when someone nominates you). You may indicate your preference to stop receiving further promotional communications as further detailed below.

Information Collected Via Technology

As you use OneStepStories, certain information may also be passively collected and stored on our service providers’ server logs, including your Internet protocol address, browser type, and operating system. We also use Cookies and navigational data like Uniform Resource Locators (URL) to gather information regarding the date and time of your visit and the solutions and information for which you searched and viewed. This type of information is collected to make OneStepStories and solutions more useful to you and to tailor the experience with OneStepStories to meet your special interests and needs.

An “Internet protocol address” or “IP Address” is a number that is automatically assigned to your computer when you use the Internet. In some cases your IP Address stays the same from browser session to browser session; but if you use a consumer internet access provider, your IP Address probably varies from session to session. “Cookies” are small pieces of information that a website sends to your computer’s hard drive while you are viewing a website. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience with OneStepStories. Persistent Cookies can be removed by following your Internet browser help file directions. In order to use our services offered through OneStepStories, your web browser must accept Cookies. If you choose to disable Cookies, some aspects of OneStepStories may not work properly, and you will not be able to receive our services.

Use and Disclosure of Information

Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent, or share the Personal Information that we collect with third parties, unless you ask or authorize us to do so.

In general, Personal Information you submit to us is used by us to provide you access to OneStepStories, to improve OneStepStories, to better tailor the features, performance, and support of OneStepStories and to offer you additional information, opportunities and functionality from us.

We may provide your Personal Information to third-party service providers who work on behalf of or with us to provide some of the services and features of OneStepStories and to help us communicate with you. Examples of such services include sending email, analyzing data, providing assistanceand providing customer service. If you do not want us to use or disclose Personal Information collected about you in the manners identified in this Privacy Policy, you may not use OneStepStories.


We may share some or all of your Personal Information with any of our parents, subsidiaries, joint ventures, or other companies under a common control.

In the event we go through a business transition such as a merger, acquisition by another company, or sale of all or a portion of its assets, your Personal Information may be among the assets transferred. You acknowledge that such transfers may occur and are permitted by this Privacy Policy, and that any acquirer of ours or that acquirer’s assets may continue to process your Personal Information as set forth in this Privacy Policy.

We may disclose your Personal Information if we believe in good faith that such disclosure is necessary to (a) comply with relevant laws or to respond to subpoenas or warrants served on us; or (b) to protect and defend our rights or property, you, or third parties. You hereby consent to us sharing your Personal Information under the circumstances described herein.

The Ability of others to View your Information

It is up to you to make sure you are comfortable with the information you choose to provide us and the information you choose to publish. You understand that when you use OneStepStories, certain information you post or provide through OneStepStories, such as your name, profile, entry story, comments, posts and ratings, may be shared with other users and posted on publicly available portions of OneStepStories, including without limitation, chatrooms, bulletin and message boards, along with other public forums. Please keep in mind that if you choose to disclose Personal Information when posting comments or other information or content through OneStepStories, this information may become publicly available and may be collected and used by others, including people outside the OneStepStories community. We will not have any obligations with respect to any information that you post to parts of OneStepStories available to others, and recommend that you use caution when giving out personal information to others in public forums online or otherwise.

Third Party Sites and Advertising

OneStepStories may contain links to other websites. Please be aware that we are not responsible for the privacy practices or the content of such other websites. We encourage our users to read the privacy statements of each and every website they visit. This OneStepStories applies solely to information collected by us through OneStepStories and does not apply to these third-party websites. The ability to access information of third- parties from OneStepStories, or links to other websites or locations, is for your convenience and does not signify our endorsement of such third-parties, their products, their services, other websites, locations or their content.

Your Choices Regarding Your Personal Information

We offer you choices regarding the collection, use, and sharing of your Personal Information. When you receive communications from us, you may indicate a preference to stop receiving further communications from us and you will have the opportunity to “opt-out” by following the unsubscribe instructions provided in the e-mail you receive or by contacting us directly (please see contact information below).

Despite your indicated email preferences, we may send you administrative emails regarding OneStepStories, including, for example, administrative confirmations, and notices of updates to our Privacy Policy if we choose to provide such notices to you in this manner.

You may request deletion of your Personal Information by contacting us at, but please note that we may be required (by law or otherwise) to keep this information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request, only after we have fulfilled such requirements). When we delete Personal Information, it will be deleted from the active database, but may remain in our archives in accordance with applicable records retention requirements.


If you provide feedback to us, we may use and disclose such feedback for any purpose. We will collect any information contained in such feedback and will treat the Personal Information in it in accordance with this Privacy Policy. You agree that any such comments and any email we receive becomes our property. We may use feedback for our own marketing purposes or to add to or modify our services without paying any royalties or other compensation to you.


We are committed to protecting the security of your Personal Information. We use a variety of security technologies and procedures to help protect your Personal Information from unauthorized access, use, or disclosure. Even though we have taken steps to protect your Personal Information, no company, including us, can fully eliminate security risks associated with Personal Information.

Contact and Revisions

If you have questions or concerns about our Privacy Policy, please contact us at: This Privacy Policy is subject to occasional revision at our discretion, and if we make any substantial changes in the way we use your Personal Information, we will post an alert on this page. If you object to any such changes, you must cease using OneStepStories. Continued use of OneStepStories following notice of any such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.